CI SupportLab™ · FG · product vault · SDS · equipment · reorder

The storeroom is on the far side of the building, the SDS is in a binder in the office, and the person who knows what that machine costs to fix is on vacation. All three are on the phone in your pocket, attached to the room they belong to.

FacilityGuardYour whole building, on your phone, on every shift of the year.

Live · 62 active products · 0 SDS gaps · updated 09:38
Section 01 · What changes

The service is a census and a tag on every door. The product is what shows up on your phone

Five signals. Every room. On a screen your staff already carry.

CI FacilityGuard captures the building once — approved products, safety data sheets, equipment, storage rooms, shutoffs, vendors, task cards — and then puts that record on a phone, a tablet and a browser. Stock against par, SDS completeness, preventive maintenance due, corrective actions ageing, seasonal readiness. Every record arrives with the state it is supposed to be in. Alerts arrive with what to do next. The log writes itself.

The record already exists in most buildings. It exists in a binder that is one revision behind, a spreadsheet on one laptop, a text chain, and the memory of the person who has been there longest. It is reachable during office hours by people who know where to look, which is roughly forty hours out of every one hundred and sixty-eight, and not at all on the night shift. Almost every expensive facility event — the rush order, the wrong product on a finished floor, the machine down for two weeks waiting on a manual, the audit finding, the resignation that takes twenty years with it — happens inside that gap.

One week at the same building

Now · the record lives in a binder and a person

Mon
Walk-around, two questions answeredStock checked by eye in the main closet. The floor room is not opened; nobody has time.
Tue
Phone call to the officeA custodian needs the SDS for a product in his hand. He walks to the binder, finds a 2019 revision.
Wed
Drain complaint, no historyThird time this year in the same change room. Nobody can say what was used last time or when.
Thu
Rush orderTwo products found empty at once. Premium freight, and one gets substituted with whatever is on the shelf.
Fri–Sun
No reachable recordThree shifts, including the weekend the autoscrubber failed and was left in the corridor.

With FacilityGuard · same staff

Mon
Building status in forty secondsEvery room, product and asset with its state next to it, read at the kitchen table before the drive in.
Tue
SDS in the roomHe scans the closet tag. Current sheet, PPE, storage rule and dilution open on the phone he is holding.
Wed
Answer on fileThe drain tag shows three treatments in ninety days, with product, date, staff member and photo. It becomes a root-cause item, not another cleanup.
Thu
Ordered on Tuesday, at parBoth products crossed their reorder point days earlier and were approved in one tap. No freight premium, no substitution.
Fri–Sun
Record open on every shiftThe weekend lead scans the machine, finds the manual and the vendor, and logs the fault against the asset.
What the operator actually gets back
Gain 01The walk you do not takeHalf of a facility walk-around exists to answer questions the record could answer. When stock, PM dates and open actions arrive on their own, the walk becomes the part that needs eyes on the building.
Gain 02The shift you do not loseNights, weekends and contractor hours are when the record is least reachable and the questions are hardest. The app does not keep office hours.
Gain 03The question you can answerA complaint, an inspection, a WCB question, a council question. The answer is a timestamped record with a photo instead of a best recollection.
Gain 04The order you do not rushReorder points fire before the shelf is empty, with the exact product, the approved substitute and a quantity reasoned from usage and season.
What this service is, and what it is not
FacilityGuard does
  • Hold the approved product list, SDS library, equipment registry, building facts, inspections and task cards in one record, reachable from any phone in the building.
  • Open the right record from a QR tag on a door, a closet, a dispenser or a machine — without a login hunt or a menu tree.
  • Watch par levels, PM dates, corrective-action age, SDS currency and seasonal windows, and raise the item before it becomes an event.
  • Prepare the reorder — exact product, package size, approved substitute, reasoned quantity — and hold it for a manager’s approval.
  • Generate the operating record: who did what, where, when, with which product, and what the closure evidence was.
FacilityGuard does not
  • Control anything. Nothing in the app starts a machine, opens a valve, changes a setpoint, or places an order without a person approving it.
  • Replace a CMMS or an enterprise work-order platform on a plant that already runs one well.
  • Certify compliance. It makes safety documentation reachable; it does not perform your hazard assessment or your training.
  • Encourage substitution. Where a product is out, only approved alternatives for that surface and that task are shown.
  • Replace the operator’s judgement. It shortens the distance between a condition and a decision.
Records, not control

FacilityGuard is a record and reminder service. It has no control authority over building systems. There is no button in the app that changes how the facility runs. Physical operation, contractor direction, hazard assessment and emergency response remain with the facility manager and the owner.

Want the arithmetic for your own building?The Fit Check takes your room count, your staff and the hours your paper record is actually reachable, and returns coverage, tier, record set and the CI360 lanes worth pre-staging.
Open the Fit Check
Section 02 · The app

Three moments in the same building, as they arrive on the phone

Pick a moment. The screen and the next move both change.

This is the working surface. Not a document library and not a CMMS shrunk to fit — a single scrollable list of what the building needs right now, ordered so the thing that requires a decision is at the top. Most mornings it says nothing needs you. That is the point of it.

7:05
FacilityGuardFacility Operations Record
BuildingRiverbend CentreLive
Building
Scan
Products
Assets
More
Moment A  

 

What the operator does next
Illustrative

Screens, product names and values shown are representative of a mid-size institutional building. Actual par levels, approved products, alert routing and approval rules are set per site at the census against that building’s own record.

Why the screen is built this way
1The building header, not an account name

The site is named the way the staff name it, with the age of the last update beside it. If a record has not been touched since a product changed, the header says so rather than presenting a stale par level as current.

2State and reason together

Every line shows what it is and where it stands. EverClear Bio means nothing to a relief custodian at 22:00. EverClear Bio · 0.5 case · below reorder point is a decision.

3The banner sits on the item that raised it

An open condition appears directly beneath the record that caused it, in the colour of its severity, with the sentence an operator needs. Everything else stays quiet. There is no wall of red badges to learn to ignore.

4Scan instead of search

Front-line staff never navigate a menu tree. The tag on the door is the query. A closet, a machine, a dispenser or a drain opens its own record in about four seconds, with no login hunt.

5Colour that survives a phone in a mechanical room

Status is carried by a labelled pill and a border, not by colour alone — readable under bad lighting, in sunlight at a loading door, and by staff with colour vision deficiency.

6Approval and closure are the record

Approving a reorder or closing a corrective action writes a name, a timestamp and, where required, a photo. That line is what answers the question a year later about who knew what, and when.

Two surfaces, one account
Phone · the decision surfaceFor the hours when nobody is at a desk
  • Building status with every item’s state, one screen, no configuration.
  • QR scan opens the room, closet, machine or dispenser record instantly.
  • Current SDS, PPE, dilution and spill response on the product in your hand.
  • Push alerts with the response steps inside the notification.
  • Approve, modify or deny a reorder in one tap; the log records who and when.
  • Photos and closure evidence captured in the room where the work happened.
Browser · the analysis surfaceFor the review, the trend and the conversation with the owner
  • All buildings side by side with status at a glance.
  • Usage by product and by room, reorder history, and cost per building.
  • Inspection score trend by zone, and corrective-action closure times.
  • Repair spend by asset, with the replacement recommendation attached.
  • Report generation and export for audits, budgets and contract review.
  • Role-based access for staff, supervisor, manager, viewer and auditor.
Section 03 · The dashboard

The browser view is where the quarter gets explained and the review gets made

Same record, more room. Built for the desk, the trend and the budget.

The phone answers what needs me now. The dashboard answers what has been happening, and what do I change. Multi-building portfolios get a rail with a status colour against every site, so the first thing a manager sees on Monday is which building has moved and which have not.

DashboardRiverbend Centre · 19 Nov · 07:05
Products at or above par58of 62Normal
Active products with current SDS100%Normal
Open corrective actions31 ageingWarning
Change Room B partition soil · open 6 days, escalates to management review at 7×
30-Day RecordProducts below parOpen actions30 days
8642Day 1Day 8Day 15Day 22Day 30
●Illustrative interface●Six buildings on one account●Amber and red states carry a named response●Every view exports
What is on the screen and why
ViewFG-DBSurfaceBrowser console · manager and administrator rolesStandardState before values · one open condition · every view exportsBuildings1–∞
What the console is showingWhy it belongs · manager note
1Every building on one screenA status colour against each site in the rail, so a six-building portfolio is read before any single number is. The one that needs attention is the one that is not green.
2Cards carry the verdict, not just the countEach measure shows its value and its state. A warning card changes its border and its label; it does not rely on the manager remembering that three open actions with one ageing is different from three fresh ones.
3One banner for the open conditionThe same rule as the phone. The item that needs a decision sits above the trends with its age and its escalation point in the sentence.
4Trends read together, not one at a timeProducts below par and open actions on one 30-day frame, because the shape of the pair is the diagnosis. Stock discipline improving while corrective actions climb is a staffing problem, not a purchasing one.
5Everything on the screen exportsThe same view becomes a CSV, a PDF, or a formatted review pack. Nothing is retyped into a spreadsheet to become a report to the owner.
Derived measures are the reason for the desk view

Usage velocity against expected use, cost per square metre, reorder frequency by product, closure time by owner, repair spend by asset, and season-over-season comparison are calculated from the same records the phone writes. Raw lists ask the manager to do the correlation by hand, from memory. Derived measures do it in advance.

Access is scoped

Administrator, manager, staff, viewer and auditor roles, with multi-factor authentication. Sensitive building facts — shutoff references, access notes, high-risk rooms — are permission-controlled. An auditor can be given a read-only account against a defined period instead of being handed a folder of screenshots.

Section 04 · Alerts

An alert that does not say what to do is a louder version of the problem

Condition, consequence, first moves, expected closure. Four parts, every time, in that order.

Most facility software fails here. It pushes a badge and a count to somebody who is driving, and the staff learn to dismiss it. FacilityGuard notifications are written to be acted on by a competent operator who is not a chemist, who may be holding a mop, and who may be reading a lock screen in a truck at the loading door.

What arrives on the lock screen
Lock screen9:41Saturday 22 November
FacilityGuardnow

Reorder point crossed · Meltdown de-icer · 1 pail on hand. Freeze forecast Monday. Suggested 4 pails, exterior shed. Tap to approve, change or deny.

FacilityGuard2h ago

Weekly summary ready · Riverbend Centre.

Channels follow the tier

Lite delivers by email. Core adds app push. Managed adds SMS and the escalation ladder. Integrated adds routing by role across sites. Whichever channels a building carries, the four-part wording is identical, so a person reads the same thing on a lock screen, in an inbox, and in the console.

The one alert that is never routine

A safety-record alert — a product in active use with no current SDS attached — is not a housekeeping item. It is delivered on every channel the tier supports, the product is locked from reorder until it is resolved, and it stays open until a named person closes it. This is the only signal where the correct response to uncertainty is to stop using the product.

WarningS1 · Stock against par · below reorder pointExterior shed · 21:40
What

Meltdown liquid de-icer has fallen to 1 pail against a par of 4 and a reorder point of 2, six days ahead of the usual November crossing.

Why it matters

The forecast shows a freeze on Monday. A de-icer stock-out during the first freeze produces a slip exposure at the entrances, an emergency purchase at retail pricing, and staff improvising with whatever bagged product is in the shed.

What to do
  1. Approve the prepared reorder for 4 pails, or change the quantity if the forecast has moved.
  2. Check the entrance mat plan and the walk-off coverage before the first event, not after it.
  3. If delivery cannot land before Monday, use the approved substitute shown on the record — not the nearest bag on the shelf.
Expected closure

Approved before Monday, the order lands on the scheduled delivery and no emergency purchase is made. If usage is running above the par level three seasons running, the par is wrong, not the staff.

Open the recordApprove reorderCall support
Why the last line is there

“Expected closure” is what separates a useful alert from an anxious one. It tells the person whether this is an emergency, a watch item, or a normal feature of the building nobody had written down. It is also what stops the Saturday call-out that did not need to happen.

Escalation ladder · what happens when nobody answers
1Raised in the recordThe item appears on the building screen with its state, its reason and its recommended next step attached.
2Owner notifiedA named person and a deadline. An action with no owner is a note, and notes do not close.
3Overdue escalationPast the deadline it goes to the manager on the channels the tier carries, with the age in the sentence.
4Surfaced at reviewAnything that closed late, or is still open, arrives in the quarterly review with its closure time. Nothing quietly disappears.
Threshold matrix · every signal, both bands, and the first move
SignalWhat it watchesWarningWatch and diagnoseCriticalAct nowFirst moveBefore reaching for a productEscalate only if…
S1Stock against parAt or below reorder pointBelow reorder point with a seasonal event forecast, or two consecutive rush ordersApprove the prepared order, or ask why usage moved before raising the quantity.The same product crosses early three periods running — the par level is wrong, not the staff.
S2Safety recordSDS older than the supplier’s current revisionActive product with no SDS attached, or an unapproved product found in useAttach the current sheet, or remove the product from the active list and tell the people using it.The product is in daily use and the gap is not closed the same week.
S3EquipmentPM due inside 7 days, or a second fault inside 90 daysPM overdue, or the asset is out of serviceOpen the asset record. Manual, warranty status and last repair before anyone calls a vendor.Repair spend on one asset passes the replacement threshold set at the census.
S4Follow-throughCorrective action open past its deadlineOpen past deadline on a safety or slip item, or a third repeat in the same zoneConfirm the owner still owns it. Most late actions are unassigned, not refused.Median closure time climbs across two quarters. That is a workload problem.
S5Seasonal readinessReadiness window open with the checklist unstartedForecast event inside 72 hours with items unstockedPre-stage the products and the tools. Check storage before ordering more of what is already there.The same season catches the building twice. That is a calendar fix, not a purchasing one.
Bands are set per building at the census against that building’s own usage, not against a catalogue default.Every alert names the item, the room, the reason and the first move — on every channel.
Section 05 · What the app is reading

Five signals decide whether a building is being run or being chased — and nobody is standing there when they move

Five signals. Six records. One census.

The screens above are only as good as what is behind them. Six records carry five signals: stock, safety, assets, follow-through and season. Each is banded against this building’s own usage and its own history, not a textbook. Tap a zone on the section drawing to see what it covers.

Five signals · tap a zone on the section or a signal in the list
Selected signalOther signalsRight column = the record that carries it
CI360 Facility Maintenance= catalogue section of a linked productZones are illustrative; your census sets the real ones
RIVERBEND CENTRE · SECTIONILLUSTRATIVE ROOFTOP UNIT S5 SEASONENTRANCE S1 STOCKSTOREROOM S2 SAFETYJANITORIAL S4 ACTIONSRESTROOMS S3 ASSETSMECHANICAL QR TAG ON EVERY DOOR, CLOSET, DISPENSER AND MACHINE
Blind spots the app is built to close
Blind spot 01The record keeps office hoursBinders, shared drives and the person who knows are reachable during the day. Cleaning, contracting and emergencies happen on evenings, nights and weekends, when the answer is a guess or a phone call to somebody at home.
Blind spot 02Stock is checked by eyeA shelf looks fine until the morning it does not. Consumption is invisible between counts, so the first sign of a problem is an empty case and a premium freight charge.
Blind spot 03Equipment memory sits in one headSerial numbers, manuals, warranty dates, what the last repair cost and which vendor did it. All of it is known by one person until that person is on vacation, off sick, or gone.
Blind spot 04The repeat is invisibleThe same drain, entrance, restroom or carpet lane fails month after month, but each occurrence is logged as a new event by whoever was on shift. The pattern only exists if something remembers it.
Blind spot 05Compliance is reconstructedSDS currency, training, inspection findings and closure evidence are assembled the week before an audit from memory and paper, which is exactly when they are least reliable and most expensive.
Thresholds in service · the bands behind the pills on the screen
Stock · typical≥ parOn hand at or above the par level set for this building and this season.
Stock · warning≤ reorderAt the reorder point. Enough cover remains to order normally instead of urgently.
SDS · critical0 gapsAny active product without a current sheet is locked from reorder until it is resolved.
Corrective actions · target≤ 7 daysMedian closure with evidence. Past deadline, the item escalates on its own.
The season decides which lane the building is in
Nov – MarWinter and salt control

Entrances, mats, ice and salt residue carry the risk. Pre-stage de-icer and rinse before the first freeze — Meltdown and SaltRinse.

Mar – MayThaw and floor recovery

Salt film, grit and dull finish arrive together. Neutral cleaning and finish repair, not stripping — check dilution before adding product.

Jun – AugOdour and drain season

Heat moves drains and organic load into the complaint window. EverClear Bio on a schedule beats a counteractant after a call.

Sep – NovChangeover and readiness

HVAC start-up, coil cleaning, mat plans and winter stock. The readiness checklist opens before the first event, not after it.

Why this matters more than a calendar reminder

Seasonal problems are the most predictable events in a building and the most reliably handled late. The difference between a readiness window that opens on the record and a note in someone’s calendar is that the record knows what is already in the shed, what was used last season, and which entrance generated the slip report.

When the record says act · CI360 Facility Maintenance lanes · tap a name to open its product page
Drains and odour are the recurring complaintThe same drain, restroom or floor sink returns every month, and the response has been reactive cleaning rather than a scheduled treatment.
EverClear BioBiological drain treatment
Verdant BioGuardGrease and organic load
OdourSorbOdour counteractant
Floors are carrying the appearance complaintDull finish, salt film, streaking or a slip report. Usually a dilution, a pad, or a product-compatibility question before it is a project.
NeutraCleanNeutral floor cleaner
Ultrashine XFloor finish system
SaltRinseSalt residue removal
Restrooms are generating the callsRecurring complaints in the same rooms, or an illness-season demand the current disinfection schedule was not built for.
HyperCleanPeroxide cleaner
FreshWave360Restroom odour control
Spectrum360 WipesHigh-touch disinfection
Mechanical and exterior are on the PM listCoil soil, belt slip, electrical service and winter exterior work — scheduled against the asset record rather than remembered.
CoilexCoil cleaner
Contact CleanElectrical contact cleaner
BeltacBelt dressing
The lane is chosen by the record, not by the truck

A product recommendation that arrives without usage history, a photo, or a repeat count is a guess with a logo on it. FacilityGuard exists so that the conversation with your CI representative starts from what the building actually did last quarter — which rooms failed twice, which product usage moved, which asset is costing money — and the chemistry follows from that.

Section 06 · Records & reports

The quarter ends and the review is already written

The second product is the file, and it is the one that is worth the most a year later.

Every scan, reorder, approval, inspection, photo and closure is retained for the term of the tier. The review pack is generated from that record rather than assembled by hand from a clipboard, a spreadsheet and a memory of what the quarter was like. What used to be a week before the audit is a download.

Records & regulatory context

What the record has to survive is a question asked a year later.

Under WHMIS, an employer must ensure that a current safety data sheet is readily available to workers who may be exposed to a hazardous product, and to anyone responding on their behalf. CCOHS is explicit that computer access satisfies this where workers have access to the device, know how to use it, and the equipment is kept in working order. In the United States, OSHA’s Hazard Communication Standard uses the same behavioural test — readily accessible during each work shift, with electronic access permitted where nothing stands between the worker and the sheet.

FacilityGuard is built to that standard rather than around it. The sheet is attached to the product record, the product record is attached to the room, and the room carries a tag. The worker holding the container reaches the sheet from where they are standing. What the file then adds is the part that is normally missing: what was used, where, by whom, on what date, at what dilution, and what the closure evidence was.

Stated plainly

A digital SDS library supports your obligations. It does not perform your hazard assessment, your worker training, or your inspections. Confirm your obligations against your jurisdiction’s OHS legislation and your own program.

What a quarterly review pack contains.

1Cover and period

Building name, account, reporting period, and the census baseline the targets were set against at launch.

2Stock and purchasing

Products at or below par, reorder history with approver and reason, rush orders, usage by product, and any par level the data says is wrong.

3Safety and assets

SDS completeness, products locked from reorder, PM completed on time, repair spend by asset, and replacement recommendations.

4Findings and closure

Inspection scores by zone, repeat zones flagged as bad actors, corrective actions with owners, deadlines, closure times and evidence.

Platform & data handling
CA
Canadian data residency

Hosted in Canadian cloud regions, with handling aligned to Canadian privacy legislation.

TL
Encrypted end to end

TLS 1.3 in transit, AES-256 at rest, with device-level authentication for the app.

RB
Role-based access

Administrator, manager, staff, viewer and auditor roles, with multi-factor authentication on management accounts.

RT
Retention by tier

Transaction records held one to five years; usage and issue trends retained longer for season-over-season comparison.

NC
No control authority

The app records, reminds and prepares. It does not operate building systems and it does not place an order without a person approving it.

AP
Integration where it is wanted

Integrated sites can push records into an existing CMMS, ERP or reporting system through a secure API.

What turnover costs, and what the record returns

Research on workplace knowledge consistently finds that a large share of what a person knows about their job is unshared with any coworker, and that staff lose hours every week finding information or recreating what already exists. In a building, that is the shutoff nobody can locate, the machine nobody can identify, and the product nobody can name. A record that survives a resignation is not a filing improvement. It is the difference between onboarding a new custodian in a week and in a season.

Section 07 · Field kit

No sensors, no trenching, no control panel — a tag on every door and a census that takes a day

The part of the service that is not on a screen.

FacilityGuard has no field instrument to install. What it needs from the building is a walkthrough and a tag. A CI technician walks the site with the facility manager, captures the rooms, products, storage locations, equipment and the recurring headaches, and leaves behind a tag on every door, closet, dispenser and machine that matters. The constraint that matters here is not accuracy. It is that a label has to survive a janitorial closet, a mechanical room, an exterior shed at −35°C, and being wiped down with a quat every day for five years.

Field kit · sheet FG-07
SheetFG-07AssemblyCensus · tags · recordsStandardChemical-resistant label · −40°C to +80°C · no site powerInstall1 day, typical
ComponentSpecificationWhy it is specified that way
1Location tagLaminated polyester QR label, permanent acrylic adhesiveRoughly 50 × 50 mm, or 25 mm for dispensers.Survives daily disinfectant, floor stripper overspray, and a wet mop handle. Paper labels in a janitorial closet last one season.
2Asset tagAnodised aluminium or polyester, serialisedRated −40°C to +80°C.Machines live in mechanical rooms, on loading docks, and in exterior sheds. The tag has to read in February with a glove on.
3Placement standardEye height, inside the door frame, same position in every roomConsistency is the feature.Staff should never hunt for the tag. Same height, same side, every room, so scanning becomes reflex rather than a task.
4DeviceAny current iOS or Android phone or tablet with a cameraNo dedicated hardware to buy, charge or lose.The service runs on the phone staff already carry. A shared building tablet is available where personal devices are not used.
5ConnectivityWi-Fi or cellular; records cached on the deviceCapture continues where signal does not.Mechanical rooms, basements and freezer rooms are exactly where the record is needed and the signal is worst. Entries sync when the device comes back into coverage.
6SecurityRole-based accounts, MFA on management roles, permission-controlled building factsShutoffs and sensitive zones are scoped, not published.A building record is useful because it is complete, which is exactly why access to parts of it is controlled.
Census · what gets captured on the walkthrough
CaptureWhat it coversTypical count · mid-size buildingTime on site
Rooms and zonesStorage rooms, janitorial closets, mechanical spaces, restrooms, kitchens, laundry, exterior zones25–60 tagged locations2–3 hours
ProductsApproved product list with storage location, use case, dilution, par level, package size and substitute40–90 active products2–3 hours
Safety recordsCurrent SDS, PPE, storage separation, spill response and handling notes attached to each product1 per active productAssembled off site
EquipmentAutoscrubbers, extractors, vacuums, dispensers, pumps, snow tools, HVAC service items15–50 assets1–2 hours
Building factsFloor areas, shutoff references, drains, sump areas, high-risk rooms, vendors, access notes1 record per building1 hour
Recurring headachesThe rooms, drains, entrances and machines that come up every year, with what has been tried5–12 named itemsInterview
Optional add-ons · specified only where the building justifies them
+
On-site label printer

For buildings that reconfigure rooms or add equipment often enough that waiting on a tag order becomes the reason a record goes stale.

+
Shared building tablet

Where personal devices are not used for work. Mounted in the janitorial office and carried on inspection walks.

+
Dispenser and closet tag set

Down to individual dispensers and refill points, for sites where consumption is the number that keeps surprising the budget.

+
Contractor access accounts

Time-boxed, read-only accounts scoped to the areas a contractor works in — task cards and SDS without the building facts.

Why the install is a day and not a project

There is no power to run, no penetration to make, no network to commission and no panel to certify. The census is the install. That is deliberate: the failure mode for facility software is not a bad sensor, it is a rollout that takes six months and is abandoned in month four with half the rooms entered.

Section 08 · Service levels

Four levels — what changes is coverage and cadence, not whether the service works

Every tier includes the census, the tag set, onboarding, app access and CI technical support.

A single hall with one closet and a good caretaker does not need what a school division with fourteen buildings and an approval policy needs. The record structure and the app are the same in all four tiers; what moves is how much of the building is captured, how much the system watches on your behalf, how long the record is kept, and how much of the review is generated for you.

CapabilityLiteProduct vault and SDS disciplineCoreThe standard building deploymentManagedActive management disciplineIntegratedMulti-site and contract-ready
Records capturedProducts, SDS, storage locationsPlus equipment, manuals, building factsPlus inspections, task cards, issue historyPlus cross-site standards and contract records
QR tags—Rooms, closets, machines and dispensersFull tag set with task cards at point of useStandardised tag scheme across all buildings
Stock and reorderPar levels and reorder quantitiesOne-touch reorder with manager approvalApproval rules, usage review, seasonal parsApproval routing by role and by site
Watching on your behalfLow stock and SDS gapsPlus PM due dates and asset faultsPlus corrective-action age and seasonal windowsPlus cross-site exceptions and standards drift
Alert channelsEmailEmail and app pushEmail, push and SMS with escalationAll channels, routed by role and site
Inspections——Checklists, scores, photos, corrective actionsStandardised templates with site comparison
ReportingData exportMonthly summaryQuarterly review pack with trends and closure timesCustom reporting, budget and contract formats
Record retention1 year2 years3 years5 years
Buildings coveredSingle buildingSingle buildingUp to three buildingsUnlimited, with portfolio dashboard
API access———Secure REST API for CMMS, ERP and portal integration
CI review cadenceAnnual product reviewSemi-annual review with scheduled deliveryQuarterly review with recurring-issue reportQuarterly by site, with programme management
Technical supportBusiness-hours emailBusiness-hours phone and emailPriority phone and emailDedicated account manager
All tiers carry a minimum term. The census, tag set and onboarding are quoted per building once the site is walked.Speak to your CI representative for current pricing and multi-building configurations.
Start where it helps, scale when it is proven

The graveyard of facility software is full of systems that did everything and got used for nothing. Buyer research consistently finds that satisfaction tracks with proving value in a scoped trial rather than a full rollout, and the adoption data shows the gap is never the software — it is whether the team actually lives in it. Lite exists so the record earns its way into the daily routine instead of demanding it. We would rather earn the second tier than sell it.

Section 09 · Fit Check

How much of your building can actually be looked up right now?

Enter your real numbers. The readout is arithmetic, not a sales estimate.

The number that decides whether this service is worth anything to a building is not a price. It is how many hours a week the building’s own record can be opened by the person who needs it, and how much time is currently spent finding what already exists. Put your own numbers in and the tool returns the coverage arithmetic, the tier that matches the site, the record set that goes with it, and the CI360 lanes worth pre-staging for the conditions you selected.

Step 01 · your siteBuilding profile & conditions
Conditions in this building
Step 02 · recommended pathEnter your numbers

Set the four numbers on the left, tick whatever is true about the building, and the readout will show how much of the week the record can currently be opened against what an app-first record would produce.

Record set
CI360 lanes worth pre-staging
Screening tool

This is a screening calculator, not a quotation or a design. The information-time figure uses a conservative fifteen minutes per person per working day, which is well below the published research on time lost finding internal information. Record scope, tag placement, par levels, approval rules and service scope are confirmed against the actual building during the census.

Commissioning · what gets set once and then left alone
1Walk the building first

Rooms, closets, mechanical spaces, exterior zones and the recurring headaches, captured before a single par level is argued about.

2Reduce the catalogue to this site

The approved list is what this building actually uses, stored where staff actually look. A master catalogue dropped in whole is how a vault becomes ignored.

3Write the par levels down

Par, reorder point, package size and approved substitute per product, agreed with the manager. A threshold nobody agreed to is a threshold nobody will act on.

4Name the approval chain

Who requests, who approves, who can override, and what happens to an unacknowledged item. Decided before the first alert fires.

5Tag consistently, then tune for a week

Same height, same side, every room. A supervised go-live week removes the alerts that fire on normal building behaviour — this is where alert fatigue is prevented.

6Document it against turnover

Task cards, thresholds, contacts and building facts recorded where the next person will find them, which is the entire point of the exercise.

What to measure once the service is live
RH
Reachable hours

Hours a week the record can be opened by whoever needs it. This is the number the service exists to move, and it should reach 168.

SD
SDS completeness

Active products carrying a current sheet. The target is 100% within thirty days of the census, and it does not drift if reorder is locked behind it.

RO
Rush orders

Emergency purchases for par-managed products. Should approach zero once reorder points are set; if it does not, the par is wrong.

CT
Closure time

Corrective action raised to closed with evidence. A rising median usually means workload, not indifference.

PM
PM completed on time

Scheduled maintenance done on or before the due date. The leading indicator behind every repair-spend number you will look at later.

ON
Onboarding time

How long a new staff member takes to work unsupervised from the task cards. The clearest test of whether the record is real.

CI SupportLab™ FacilityGuard is a facility operations service guide, not a substitute for site-specific engineering, hazard assessment, worker training, or the judgement of the person responsible for the building. Application screens shown are illustrative representations of the operator interface; layout, values, product names and alert wording are configured per site. Record scope, thresholds, approval rules and service scope are confirmed per building during the census and commissioning. A digital SDS library supports WHMIS and OSHA Hazard Communication obligations; it does not replace hazard assessment, training, or your written program. Confirm all product dilution, dosage and handling against current labels and SDS before use. Product names follow the Chem International catalogue; linked names open the product page on chemintonline.com.

CI SupportLab™ · FacilityGuard

Want to know what your building looks like before you drive in?

A site census covers rooms and storage, the approved product list, SDS currency, equipment and manuals, building facts, approval rules and the recurring headaches — and returns a scoped deployment for your exact building.

Chem InternationalA division of Aliysha Enterprises Ltd.10770 180 St NW, Edmonton, AB T5S 2S4info@chemintonline.comchemintonline.comISO 9001:2015CANUTEC emergency: 1-613-996-6666